Quality–Is in all Parts of our Business
Falcon Fastening Solutions, Inc. is committed to providing high quality products and services competitively priced that meet or exceed our customers’ expectations by continually improving the effectiveness of our quality management system.
Our Field Services & Warehouse Services achieves 99.8% accuracy on all client orders and on-time delivery and/or shipment. Falcon’s invoicing accuracy is 99.72% (including consolidated and client specific invoicing).
All new made-to-print items go through a First Article Inspection Process to ensure they meet all engineering requirements. For numerous clients, Falcon is approved to deliver parts direct to stock for immediate use in production. Falcon’s Quality Manager works closely with the client’s quality staff on new product additions.
On time supplier performance is measured with goals set for each supplier. Falcon views the supplier relationships as partnerships. By working closely with these suppliers we are able to reduce cost in the supply chain without sacrificing delivery performance. New suppliers must pass our Supplier Qualification process before producing parts for Falcon Fastening Solutions. In addition, Falcon regularly audits our suppliers to ensure these quality requirements continue to be met on a consistent and ongoing basis.
Falcon is proud to be ISO 9001:2008 Certified in our Charlotte and Louisville Facilities.
It is Falcon’s intent to voluntarily comply with the Dodd-Frank Act by making every effort to source products that contain minerals that are DRC Conflict free. As a distributor of products that are globally manufactured, Falcon does not directly purchase Conflict Minerals, and will work with our manufacturers to understand their policies regarding compliance with this Act.
Global Supply Alliance
Falcon has been a proud member of the Global Supply Alliance (GSA) since 2012. The GSA is a group of five distributors whose mission is to work together to “achieve the lowest landed cost, expand our product offering, and improve our worldwide market position.”
For every new standard or specialty part that we source, Falcon goes through an extensive inspection process to ensure that our high-quality requirements are met. View Falcon’s Quality Process for New Parts.