Reliable Stock™ Onsite Branch


The Reliable Stock™ Onsite Branch program is the most comprehensive, soup-to-nuts approach to vendor managed inventory (VMI) that Falcon offers. With the Reliable Stock™ Onsite Branch program, a dedicated Falcon Branch Manager is immersed in your onsite daily operations and production planning.

Our representative manages an onsite central stock (or In-Plant Store) of inventory dedicated to your production needs. The Branch Manager attends production and operation planning meetings to adjust inventory levels on the fly to meet production needs and forecasts.  In addition, this Manager directly replenishes point of use locations which can be identified by our color-coded bins throughout the production floor on an hourly, daily or weekly basis depending on usage volume requirements.

Just as with any of the Reliable Stock™ programs, you will have a dedicated account manager who will work with both you and our onsite Branch Manager to manage inventory levels and to quote any new production parts that you may want to add to Falcon’s onsite inventory/IPS.

Your account manager will set up alerts/reordering triggers within our proprietary inventory management software system to ensure that you never experience any down-time due to inventory stock-out on the parts that Falcon manages. Your dedicated account manager will monitor your usage patterns to help define your true consumption rates for each of your Falcon-managed production components.

This information will be presented in your first quarterly review meeting and on an ongoing basis. This provides an opportunity to identify and discuss feedback or recommendations that your account manager may have as well as to assess foreseeable production cycle fluctuations from the OEM customer side. In addition, this provides an ongoing “snap shot” of your existing inventory levels and an opportunity to apply the 80/20 rule to increase inventory turns on a regular basis.

Features and Benefits of the Reliable Stock™ Onsite Branch Program

Feature Description Benefit
In Plant Store (IPS) A fully-stocked, onsite supply of all the production inventory managed and/or owned by Falcon available for use and replenishment immediately. Production cost reduction, convenience, internal purchasing hours/tasks eliminated or reduced, elimination of inventory receiving and put-away
Onsite Branch Manager A full-time dedicated Falcon employee onsite and fully immersed in your daily production demands. Internal labor hour reduction, fully integrated solution, elimination of inventory receiving and put away, a non-payroll staff member employed by Falcon on your behalf.
Falcon Managed Ordering Your trained Falcon Onsite Branch Manager manages the in plant store and/or point of use (POU) location(s) to check inventory levels, scan empty bins, replenish empty bins and/or inventory and identifies any fluctuations in inventory usage to respond immediately to production cycle changes. Reduces internal labor hours, consistent management of production components, elimination of inventory receiving and put-away.
Falcon’s Barcode Inventory System (FBIS) Includes bins, labeling, barcode scanner and docking station for order data transfer/upload directly to Falcon’s internal inventory management system. Seamless ordering process, time and cost savings, reduced potential for error
FBIS – Bins/Kanban Parts are only replenished based on actual usage, supporting lean initiatives. Reduces over-ordering, increases inventory turns, parts are available where you need, when you need and only the quantity you need
FBIS – Barcode Labeling Identifies customer part number, description, reorder qty and bin location within customer plant for accurate ordering and fulfillment. Supports error reduction in ordering and stocking
FBIS – Barcode Scanner Scanned information is uploaded directly to our system, processed by your account manager, and a pick ticket is generated for products needing replenishment. Convenient, reduces opportunity for order entry errors
Point of Use (POU) Replenishment Your Onsite Branch Manager delivers replenishment parts to the point of use on the production floor. internal labor hour reduction, convenience, reduce or eliminate stock area/footprint, elimination of inventory receiving and put-away.
Dedicated Account Manager A single, point-of-contact who establishes consistent communication to learn your business needs.  This person keeps constant watch on  your inventory levels and works with you and your account daily/weekly to ensure you always have the parts you need on-hand. A partnership, Peace of mind, familiarity, advance warning system
Cross-Trained Back-up Account Manager(s) Your Account Manager will keep this staff member up to date internally, as well as involve them in certain training meetings to ensure you always have someone familiar with your account with whom to work. Reliable support
ISO 9001:2008 Accredited Quality System Falcon’s Quality Control Manager works with the customer to define the quality expectations for each part managed and supplied by Falcon. See the Quality Process for New Parts. Clearly-defined quality expectations, consistent product quality
Customer Expectation Alignment Falcon’s Dedicated Account Manager works with the customer to define customer preferences for receiving inventory. (i.e. packaging requirements, pallet weight or size restrictions, etc.), system integration requirements, communication preferences and overall program goals. Seamless integration with customer system for receiving
6S – During Implementation/ Quarterly Organization of your work area (Sort, Set in order, Shine, Standardize, sustain, safety) Space and time savings in the plant / Improved Efficiency
Quarterly Review An opportunity to meet face-to-face with your dedicated account manager to review and discuss your various cost savings reports for the quarter and to benchmark performance against established goals.  See Quarterly Reports tab for more information. Personalized goal review and alignment opportunity
Kaizen Event A continuous improvement effort aimed at targeting areas to improve efficiencies or bring added cost savings to our program and/or the customer’s production process. Performed every 6 months. Improved efficiencies, cost reduction

Standard Reports Presented during Quarterly Review

Description Benefit
Quarterly and Monthly Sales Report Shows your quarterly and monthly investment for fastening supplies with side by side comparision of the previous year’s investment. Supports trending capability, see actual usage and cost
Investment Breakdown Report Details for available on-hand inventory amount, freight savings for the quarter, Internal (Falcon) labor hours spent to manage and support the account including information specific to your process such as: warehouse, kitting hours, assembly hours, account management hours, administrative hours, etc. Tangible cost savings information
Key Stats Table/Report A quarterly breakdown of the number of items we manage, number of orders generated, number of lines, average lines per order, average order value and average line value A clear snapshot of how much inventory is moving
Year-end Total Savings Report A full report on your actual 12-month purchase cost and a breakdown of the following cost savings factors: on-hand inventory that Falcon carrys and is available to you, yearly labor reduction hours for requirements specific to your account such as material handling (kitting), receiving, subassembly, AP hours, purchasing, inspection, etc.. Based on these hours, we can calculate customer labor cost savings. This report also shows the total savings in dollars and as a percentage of purchases. Clearly connect savings and value
Inventory Turns Using the 80/20 rule we examine your inventory and work towards increasing your overall turns Improved inventory turn rate
Benchmarking Report Description of the goals established at project inception (or previous quarter) and current status/performance against these goals. This is also an opportunity to establish new goals for the upcoming quarter as well as define additional information you would like to monitor/report/quantify. Continuous Improvement
Executive Report A quarterly or year-end summary report of final statistics/results of the program presented in an executive dashboard format. A high-level picture of overall cost and savings with Falcon

Other Services Available for the Reliable Stock™ Onsite Branch Program

Service Description Benefit
Integration Capabilities We can interface with your accounting system and/or your internal inventory management system for automated data transfer in invoicing, ordering and inventory management data. Saves time and reduces potential for errors
Cloud-hosted Technology Our systems are hosted in the cloud for easy access from anywhere internet access is available. Convenience, Accessibility, Service from anywhere
Basic Fasteners Training Basic fasteners training provided to your employees on site and free Employee Education
Fasteners Consulting Our knowledge and experience in Fasteners is available to your company for work on special projects, as needed. Free fastener consulting/expertise for your company’s use.